Get in Touch
At Carlos Clay, we're passionate about sharing the beauty of Sri Lankan craftsmanship, fashion, wellness, and lifestyle products with customers around the world. Whether you need assistance before placing an order or support after your purchase, we're here to help.
Our team aims to respond to all enquiries as quickly as possible.
Follow Our Journey
Stay connected and discover our latest collections, handcrafted products, wellness essentials, and exclusive updates by following Carlos Clay on social media.
Thank you for choosing Carlosklay. We appreciate your support in celebrating Sri Lankan creativity and craftsmanship with the world
Contact Information
General Enquiries & Customer Support
sales@carlosklay.com
🕒 Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (Sri Lanka Time)
We strive to respond to all emails within 1–2 business days.
Before You Contact Us
You may find the answer you're looking for in our:
- Frequently Asked Questions (FAQ)
- Shipping & Delivery Policy
- Return & Refund Policy
- Privacy Policy
- Terms & Conditions
These pages provide detailed information about orders, shipping, returns, payments, and more.