{"id":20,"date":"2026-07-08T19:23:15","date_gmt":"2026-07-08T13:53:15","guid":{"rendered":"https:\/\/carlosklay.com\/?page_id=20"},"modified":"2026-07-10T14:20:54","modified_gmt":"2026-07-10T08:50:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/carlosklay.com\/?page_id=20","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated: <\/strong>08.07.2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At CarlosKlay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using CarlosKlay.com, you agree to the practices described in this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our website, create an account, place an order, or contact us, we may collect the following information:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personal Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Billing and shipping address<\/li>\n\n\n\n<li>Payment-related information<\/li>\n\n\n\n<li>Account details<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Order Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products purchased<\/li>\n\n\n\n<li>Order history<\/li>\n\n\n\n<li>Delivery information<\/li>\n\n\n\n<li>Communication related to your orders<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Technical Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may automatically collect certain information when you use our website, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device information<\/li>\n\n\n\n<li>Website usage information<\/li>\n\n\n\n<li>Cookies and similar technologies<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and deliver your orders<\/li>\n\n\n\n<li>Provide customer support<\/li>\n\n\n\n<li>Communicate regarding your purchases<\/li>\n\n\n\n<li>Improve our website and services<\/li>\n\n\n\n<li>Personalize your shopping experience<\/li>\n\n\n\n<li>Send promotional emails and updates (only where you have provided consent)<\/li>\n\n\n\n<li>Prevent fraud and maintain website security<\/li>\n\n\n\n<li>Comply with legal obligations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Payment Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CarlosKlay does not directly store your complete payment card details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are processed securely through trusted third-party payment providers. These providers handle payment information according to their own privacy and security policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CarlosKlay uses cookies and similar technologies to improve your browsing experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies help us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remember your preferences<\/li>\n\n\n\n<li>Understand how visitors use our website<\/li>\n\n\n\n<li>Improve website performance<\/li>\n\n\n\n<li>Provide relevant content and marketing<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Sharing Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell, rent, or trade your personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information only when necessary with trusted service providers, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Shipping and delivery partners<\/li>\n\n\n\n<li>Website hosting providers<\/li>\n\n\n\n<li>Analytics and marketing service providers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These providers only access information required to perform their services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. International Customers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CarlosKlay is based in Sri Lanka and serves customers worldwide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order with us, you understand that your information may be processed and transferred internationally as necessary to complete your purchase and provide our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable steps to ensure your information is handled securely.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use appropriate technical and organizational measures to protect your personal information from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized access<\/li>\n\n\n\n<li>Loss<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Alteration<\/li>\n\n\n\n<li>Disclosure<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your location and applicable privacy laws, you may have rights to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access the personal information we hold about you<\/li>\n\n\n\n<li>Request correction of inaccurate information<\/li>\n\n\n\n<li>Request deletion of your personal information<\/li>\n\n\n\n<li>Withdraw consent for marketing communications<\/li>\n\n\n\n<li>Request information about how your data is used<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Marketing Communications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you choose to subscribe to our newsletters or marketing communications, we may send you updates about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New products<\/li>\n\n\n\n<li>Special offers<\/li>\n\n\n\n<li>Promotions<\/li>\n\n\n\n<li>Brand news<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can unsubscribe at any time by clicking the unsubscribe link in our emails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-Party Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to external websites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CarlosKlay is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CarlosKlay does not knowingly collect personal information from children without appropriate parental consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe a child has provided personal information to us, don&#8217;t hesitate to get in touch with us so we can take appropriate action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any updates will be posted on this page with the revised date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions, concerns, or requests regarding this Privacy Policy, don&#8217;t hesitate to get in touch with us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> sales@carlosklay.com<br><strong>Website:<\/strong> CarlosKlay.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for trusting CarlosKlay and supporting Sri Lankan creativity worldwide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: 08.07.2026 At CarlosKlay, we respect your privacy and are committed to protecting your personal information. 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